Welcome to the City of Lowell's Munis self service pages, designed to provide City employees access to the Employee Self Service (ESS) portal.

If you are an employee, or are interested in working for the City of Lowell:

• The Employee Self Service (ESS) portal is accessed through the login link in the upper right hand corner of this page.
• Job postings are accessed through the Employment Opportunities link on the left hand side of this page.
• If you experience trouble accessing the ESS portal, please contact the City's Human Relations Office via 978-674-4105.

If you are a citizen, business, or taxpayer:

• The Citizen Self Service (CSS) portal provides online access to a variety of online services and functions, including the ability to access a variety of systems through which you can view account information, apply for permits/ licenses, and pay bills online.
• Registered users should go to https://cityoflowellma.munisselfservice.com/css and click on the 'Citizen Self Service' link on the left side of that page.
  

Important information, policies, and statements:

General Notices

• A directory of all City of Lowell Departments and contact information is available here.
• City Hall business hours are listed below.  Please note that other offices may follow a different schedule. City offices are closed on holidays.
• Monday/ Wednesday/ Thursday between 8:00 AM to 5:00 PM
• Tuesday between 8:00 AM to 8:00 PM
• Friday between 8:00 AM to 12:00 PM

Disclaimer Statements

• While the City of Lowell constantly strives to provide the most updated, current and accurate information available, information displayed through this system is considered "unofficial", and is not intended to be used to identify final balances due for any legal matters.
  
• The City of Lowell makes no warranties, either expressed or implied, as to the accuracy, timeliness, or completeness of any of the data displayed, or its interpretation. 
  
• The City of Lowell shall have no liability for the data (or lack thereof), or any decision made (or not made), any action taken (or not taken), or any damages resulting from reliance upon any of the data presented by this system.